Maria is a former midwife who took her first patient safety role in 1994 as perinatal outcomes analyst at the John Radcliffe in Oxford where she designed and implemented one of the first patient safety incident reporting and management systems in England. She also designed the 5×5 four-coloured risk matrix now used extensively across the NHS.
Before founding Consequence UK in 2001, her roles included Assessor on the Clinical Negligence Scheme for Trusts, Clinical Risk Manager for Worcester Royal Infirmary, and Research Fellow at the Health Service Management Centre.
Since founding Consequence UK, Maria’s roles have included:
- guest lecturer on a range of Patient Safety Masters programmes for various academic institutions
- trainer to PHSO investigators in effective investigation techniques and human factors
- specialist advisor to CQC during its 2016 Death Review
- specialist advisor to the Regulation and Quality Improvement authority in Northern Ireland during its national review of how it reports, learns, and improves following patient safety incidents.
Maria contributed to the NPSA’s RCA e-leaning tool kit content design, designed the prototype for the NPSA’s investigation guidance and framework, and is the author of Six Steps to RCA: Effective Investigating in Health and Social Care.